Quote:
Originally Posted by HodgePodge
And just out of curiosity, what exactly is the problem with the gallery?
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Fortunately, there isn't a
technical problem with the site any more - it's as good as new. The only real problem with the gallery is that, well... it's as good as new. Basically this means that we're forced to start from scratch again and all images must be manually re-uploaded. All comments are gone and so are the counters (this image has: x views, x replies, x ratings, etc etc).
Support from Photopost.com (the site where we bought the gallery script from) was terrible. I didn't receive a reply to my support ticket within two days and I didn't check back after that as I couldn't just wait around for them. Support from vBSEO was better, however, but due to a misunderstanding the issue took much look that necessary and it still couldn't be resolved.
I've basically decided to simply site down and completely re-build the gallery from the ground-up; re-plan and clean-up the layout, determine which categories are essential and which ones aren't. This will take a heck of a lot of time but it certainly isn't impossible. And I'm confident that once it's back up it will be better than ever.
Sorry for the inconvenience, guys. Just remember that I want the gallery back up just as much as you do.